Refund Policy

Refunds are evaluated on a case-by-case basis. You may be eligible for a refund under the following conditions:

If you request a cancellation within 7 days of purchase and our team has not yet commenced work — including research, content drafting, or outreach — you are eligible for a full refund.

If The Outreach King is unable to secure placements or deliver the agreed-upon services after a reasonable effort, you will receive a full refund or store credit for the undelivered portion.

If a publisher rejects your content or link request after payment has been made, we will either replace the placement with one of equal value or issue a refund/credit for that specific item.

If you are charged incorrectly due to a system or payment processor error, you are eligible for a full refund of the erroneous amount.

To ensure full clarity, refunds will not be issued in the following situations:

Once work has commenced on your campaign — including prospecting, content creation, outreach, negotiation, or publisher communication — no refunds will be issued.

Once you have approved the content draft, topic, or anchor text, the order is considered "Locked" and moves to the publishing phase. No refunds are available after client approval.

Once a link or guest post is published and live on a third-party website, the service is considered fully delivered and is non-refundable.

Fees paid to publishers, writers, or other third-party vendors are non-refundable once incurred.

Refunds are not provided due to a change of mind, budget constraints, or shifts in business strategy after work has begun.

If a campaign cannot proceed due to a lack of response, feedback, or required information from the client for more than 30 days, the service may be deemed complete and no refund will be issued.

In cases where a refund is approved, The Outreach King reserves the right to deduct non-recoverable payment processing fees (e.g., Stripe, PayPal, or credit card transaction fees) from the refund amount.

Refunds will be processed in the original currency of the transaction. The Outreach King is not responsible for exchange rate fluctuations between the time of purchase and the time of refund.

We understand that third-party websites may occasionally remove content or links. That's why instead of a refund, we offer a robust Replacement Guarantee.

Any disputes regarding the quality or delivery of services must be reported to our support team within 7 days of service delivery. Claims made after this period may not be eligible for review.

We strongly encourage open communication. If you have an issue, please contact us immediately so we can attempt to resolve it through revisions, replacements, or other remedies before a refund is considered. Our goal is always your satisfaction.

At our discretion, or upon client request, The Outreach King may offer Store Credit as an alternative to a cash refund.

Store credit can be applied toward any future services and does not expire. It is often the fastest resolution and preserves the full value of your original purchase.

Refunds will not be issued based on campaign performance metrics, provided the agreed-upon services were delivered as specified. Our commitment is to deliver quality placements — the impact of those placements on rankings is influenced by factors outside our control.

• If a chargeback is filed, your account will be suspended immediately and all active campaigns will be halted.
• We reserve the right to contest all chargebacks with documented evidence of service delivery.
• Clients who file chargebacks may be liable for additional fees and will be permanently banned from future services.

We always prefer to resolve issues through direct communication. Please contact us at [email protected] before initiating any dispute with your payment provider.

To request a refund, please follow these three simple steps within the eligible timeframe:

• Approved refunds will be issued to the original payment method used at the time of purchase.
• Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment processor.
• Refunds may be subject to the deduction of transaction fees as outlined in Section 3.

The Outreach King reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting to this page.

We encourage all clients to review this page periodically to stay informed of any updates. Your continued use of our services following any changes constitutes your acceptance of the revised policy.

For any questions regarding this Refund Policy, please contact our team. We are committed to responding promptly and resolving any concerns you may have.